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Frequently Asked Questions
1. Are you a professional manufacturer?
Yes, we maintain a dedicated R&D team, production department, and sales teams to ensure quality control and competitive pricing.
2. Do you support private labeling and what is the MOQ?
Yes, private labeling is available. The customized MOQ is 500 pieces, covering design, color, logo, material, and packaging. Bulk orders typically start from a 20GP container.
3. What are the available payment terms?
We accept various payment methods including T/T and L/C to facilitate smooth transactions.
4. What quality certifications do your products hold?
Our products have passed CE, RoHs, and FCC certifications. Adapters are CE, UL, KC, and ETL approved. Our facility is ISO9001 certified, and we provide MSDS for battery shipping.
5. How is quality control managed?
We implement a rigorous QC management system including IQC (Incoming), PQC (Producing), IPQC (Input Process), LQC (Line), and FQC (Final Quality Control).
6. What does your after-sales service include?
We provide a two-year guarantee for our products. Our team regularly tracks product performance for feedback and assists with any operational issues immediately.