1. How soon can I expect a response to my inquiry?
All inquiries will be replied to within 24 hours by our professional team.
2. Are OEM and ODM services available?
Yes, we provide both OEM and ODM options to meet your specific laboratory requirements.
3. What is the product warranty period?
All products come with a 1-year warranty and include free maintenance within the warranty period.
4. What is the typical lead time for orders?
For quantities less than 10 cartons, the delivery time is approximately 5 to 7 working days.
5. What payment methods are accepted?
We accept various payment methods including T/T, Western Union, and PayPal for your convenience.
6. Which shipping carriers do you work with?
We have long-term cooperation with DHL, TNT, UPS, FEDEX, and EMS. You may also choose your own forwarder.