Q1: Do you provide a warranty for the products?
Yes, we offer a comprehensive two-year warranty for all our machines to ensure your peace of mind.
Q2: What support is available if technical issues occur?
If any problems arise during the guarantee period, please contact us immediately. Our professional technical support team will provide free assistance to resolve the issue.
Q3: Can we customize the equipment with our own branding?
Yes, we provide OEM services. We can customize the machine screen with your specific logo or company name.
Q4: How can I learn to operate the machine?
We provide a complete user manual and operation videos for your reference. Additionally, we offer video training sessions via WhatsApp for direct guidance.
Q5: What is the estimated delivery time?
Shipment is typically arranged within 2 to 3 days after payment. Transit time is approximately 5 to 7 days via major carriers.
Q6: Which shipping methods do you use?
We use reliable international express services including DHL, UPS, FedEx, and TNT for fast and secure delivery.
Sincera Furniture
